Ladies and Gentlemen,
Thank you for the opportunity to address you. Topica is one of the biggest affiliates of
the National Taxi Alliance and therefore your Biannual Conference is significant for the
industry as a whole.
As you take stock of the events of the past two years and chart your course for the future
there are many important matters that should be considered.
Indeed the industry has itself identified critical issues threatening its very existence,
such as a poor public image, poor customer care, suspect safety record and instances of
taxi-related violence.
It is only right that you as stakeholders acknowledge these challenges yourself, so that
you can take corrective steps informed by your own intimate knowledge of the industry.
Failure to address these challenges opens the door for government departments with little
or no understanding of the industry to impose so-called 'solutions' that do not address
the challenges and harm the livelihoods of taxi owners and operators.
In every sector of the economy stakeholders have learnt that the most effective way of
promoting the health of their industry is to initiate self-governance and stringently
regulate themselves. Failure to act as a united front exposes any industry to excessive
government interference.
Therefore, it is time for the industry to ask itself to what extent it has succeeded in
resolving its own internal conflicts, or to discipline those of its members who neglect
customer care and road safety. Has the industry
actively sought to create a national overarching dispute resolution mechanism, or indeed a
channel through which members of the public and industry customers can lay complaints?
These are the types of methods that other industries have applied to improve their image
and performance, as well as proactively address issues to avert excessive government
interference.
To expect government to completely leave the industry alone is misplaced, since the taxi
industry affects the daily lives of millions of South Africans and is a major component of
the national economy. After all, this industry is the biggest single transporter of the
economic workforce.
As you well know, government interference came several years ago in the form of the Taxi
Recapitalisation Programme. Initially many of us believed that initiative would provide a
vital boost to the most important part of the national transport system. Indeed, after
years of discrimination and marginalisation under Apartheid, there was a general feeling
of relief that the new democratic dispensation would finally invest in the industry that
filled the public transport void so effectively.
But as you know, these early hopes for the Taxi Recap were dashed by a series of blunders
on the part of Government. No consultation took place, and to this day consultation and
communication aren't hallmarks of the process. Unilateral decisions were taken and
processes instituted that were unrealistic and counter-productive. When Government
encountered legitimate resistance it responded with threats and intimidation. In many
provinces transport departments began a sustained campaign of unjustified and vindictive
targeting of the taxi industry. In some places any excuse would do to impound vehicles or
deny operating permits.
To add insult to injury the Government set a series of deadlines that were entirely out of
touch with reality. On the one hand Government was cracking the whip over the industry for
not complying fast enough, but on the other it was missing all its own deadlines. The
situation deteriorated to such an extent that Government would not let a weekly
opportunity pass without blanket-defamations such as 'coffins on wheels' etc.
The years have come and gone, and the original deadlines are long-forgotten. The process
is now well and truly under way, but it is still virtually impossible to get reliable and
timeous progress reports on the status of the Taxi Recap.
Indeed, major outstanding issues still remain. The scrapping fee that Government is
offering is insufficient and cannot be said to realistically bridge the gap between the
earning potential of the vehicle being scrapped and the exorbitant cost of the new
government-imposed vehicle. The industry remains caught between a rock and hard place -
even if an owner cannot afford the new vehicle on the scrapping fee being offered, he/she
cannot legally operate the old vehicle.
Another unresolved matter is the various so-called BEE deals and tenders that have been
struck by Government - with taxpayer money - in connection with the Taxi Recap. It is the
height of hypocrisy to speak of BEE to an industry that is black-owned and operated for
decades now, and to parachute people in from outside the industry who now land huge and
lucrative BEE deals in aspects of the Taxi Recap. The very real danger exists that
corruption will rear its ugly head like it has done in the many other instances where
government issued tenders to overnight millionaires with no knowledge of the industry. Too
many tenders have been awarded to people whose only qualification has been political
connections; this result in lack of delivery, wastage of taxpayer money and negative
consequences for the affected industry. The taxi industry must guard against this danger
and demand not only consultation but inclusion in tenders - as the rightful participants
in this industry.
Throughout the world the linkage between transport and HIV/AIDS has been proven. It is
therefore only correct that the taxi industry in South Africa has also taken note of the
pandemic and resolved to participate in awareness, prevention and management of HIV/AIDS.
A staggering number of South Africans have been exposed to this disease; it is the duty of
every South African to spread the message that it can be prevented and it can be treated.
The taxi industry with its daily contact with millions of South Africans is uniquely
placed to assist in this vital awareness campaign.
I wish you well during your deliberations over the course of this two-day conference and
hope that you will emerge with new purpose and enthusiasm to take your industry to new
heights.
I thank you. |